Return Policy

We want you to love what you've purchased from Tistik that's why we offer FREE RETURNS. If for any reason you're not completely satisfied with your purchase, we're more than happy to accept your return.

You may return unworn, unused merchandise in its original, purchased condition within 15 days of your purchase for exchange or full refund with original receipt (gift receipts receive exchange only).

15 - 30 days past purchase, returns are eligible for store credit only as long as that the merchandise is still in its original, unworn and unused condition.

Please Note that Custom-made pieces, and Face Masks are also not eligible for return.

To return an item please email us at to let us know you will be returning the item and the reason. We will then email you the shipping label. You must contact us within the 15 or 30 days after your purchase. 

Please note that TistiK will not accept any packages that are sent COD.

Once we receive your returned merchandise, you will receive an email notification. Your return request will be processed within five business days following receipt of the package. If your return request is approved, unless an exchange is requested, all refunds will be made in the method of original payment. The value of the merchandise plus any applicable tax will be refunded.


If you have any questions, give us a call at 617-299-6610 or email us at